{"id":8894,"date":"2019-04-12T05:16:06","date_gmt":"2019-04-12T05:16:06","guid":{"rendered":"http:\/\/maritetour.br-st.net\/?page_id=8894"},"modified":"2019-09-25T00:01:35","modified_gmt":"2019-09-25T05:01:35","slug":"politiques-de-reservation-confirmation-paiement-et-annulation","status":"publish","type":"page","link":"https:\/\/galapagosandecuador.com\/fr\/politiques-de-reservation-confirmation-paiement-et-annulation\/","title":{"rendered":"POLITIQUES DE RESERVATION, CONFIRMATION, PAIEMENT ET ANNULATION"},"content":{"rendered":"<div id=\"pl-8894\"  class=\"panel-layout\" ><div id=\"pg-8894-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-8894-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-8894-0-0-0\" class=\"so-panel widget widget_icon-box panel-first-child panel-last-child\" data-index=\"0\" ><div class=\"panel-widget-style panel-widget-style-for-8894-0-0-0\" ><div class=\"thim-widget-icon-box thim-widget-icon-box-base\"><div class=\"inner-box \"><div  class=\"wrapper-box-icon text-center   wrapper-line-heading\" ><div class=\"smicon-box iconbox-top\"><div class=\"content-inner\" ><div class=\"sc-heading article_heading\"><h3 class = \"heading__primary\" >RESERVATION, CONFIRMATION, PAYMENT &#38; CANCELLATION POLICIES<\/h3><span class=\"line-heading\"><span><\/span><\/span><\/div><div class=\"desc-icon-box\"><div >\t\t\t\t\t\t\t<h3 style=\"margin-bottom:20px ;display:block;width:100%;margin-top:10px\"> <\/h3>\r\n\t\t\t\t\t\t\t\t<style>\r\n\t\t\t\t\r\n\t\t\t\t\t#tab_container_9146 {\r\n\toverflow:hidden;\r\n\tdisplay:block;\r\n\twidth:100%;\r\n\tborder:0px solid #ddd;\r\n\tmargin-bottom:30px;\r\n\t}\r\n\r\n#tab_container_9146 .tab-content{\r\n\tpadding:20px;\r\n\tborder: 1px solid #e6e6e6 !important;\r\n\tmargin-top: 0px;\r\n\tbackground-color:#ffffff !important;\r\n\tcolor: #000000 !important;\r\n\tfont-size:16px !important;\r\n\tfont-family: Open Sans !important;\r\n\t\r\n\t\tborder: 1px solid #e6e6e6 !important;\r\n\t}\r\n#tab_container_9146 .wpsm_nav-tabs {\r\n    border-bottom: 0px solid #ddd;\r\n}\r\n#tab_container_9146 .wpsm_nav-tabs > li.active > a, #tab_container_9146 .wpsm_nav-tabs > li.active > a:hover, #tab_container_9146 .wpsm_nav-tabs > li.active > a:focus {\r\n\tcolor: #000000 !important;\r\n\tcursor: default;\r\n\tbackground-color: #ffffff !important;\r\n\tborder: 1px solid #e6e6e6 !important;\r\n}\r\n\r\n#tab_container_9146 .wpsm_nav-tabs > li > a {\r\n    margin-right: 0px !important; \r\n    line-height: 1.42857143 !important;\r\n    border: 1px solid #d5d5d5 !important;\r\n    border-radius: 0px 0px 0 0 !important; \r\n\tbackground-color: #e8e8e8 !important;\r\n\tcolor: #000000 !important;\r\n\tpadding: 15px 18px 15px 18px !important;\r\n\ttext-decoration: none !important;\r\n\tfont-size: 14px !important;\r\n\ttext-align:center !important;\r\n\tfont-family: Open Sans !important;\r\n}\r\n#tab_container_9146 .wpsm_nav-tabs > li > a:focus {\r\noutline: 0px !important;\r\n}\r\n\r\n#tab_container_9146 .wpsm_nav-tabs > li > a:before {\r\n\tdisplay:none !important;\r\n}\r\n#tab_container_9146 .wpsm_nav-tabs > li > a:after {\r\n\tdisplay:none !important ;\r\n}\r\n#tab_container_9146 .wpsm_nav-tabs > li{\r\npadding:0px !important ;\r\nmargin:0px;\r\n}\r\n\r\n#tab_container_9146 .wpsm_nav-tabs > li > a:hover , #tab_container_9146 .wpsm_nav-tabs > li > a:focus {\r\n    color: #000000 !important;\r\n    background-color: #e8e8e8 !important;\r\n\tborder: 1px solid #d5d5d5 !important;\r\n\t\r\n}\r\n#tab_container_9146 .wpsm_nav-tabs > li > a .fa{\r\n\r\nmargin-right:5px !important;\r\n\r\nmargin-left:5px !important;\r\n\r\n\r\n}\r\n\r\n\t\t#tab_container_9146 .wpsm_nav-tabs a{\r\n\t\t\tbackground-image: none;\r\n\t\t\tbackground-position: 0 0;\r\n\t\t\tbackground-repeat: repeat-x;\r\n\t\t}\r\n\t\t\t\r\n\r\n\r\n#tab_container_9146 .wpsm_nav-tabs > li {\r\n    float: left;\r\n    margin-bottom: -1px !important;\r\n\tmargin-right:0px !important; \r\n}\r\n\r\n\r\n#tab_container_9146 .tab-content{\r\noverflow:hidden !important;\r\n}\r\n\r\n\r\n@media (min-width: 769px) {\r\n\r\n\t#tab_container_9146 .wpsm_nav-tabs > li{\r\n\tfloat:none !important;\r\n\t\tmargin-right:-1px !important;\r\n\t\t\t}\r\n\t#tab_container_9146 .wpsm_nav-tabs{\r\n\tfloat:left !important;\r\n\tmargin:0px !important;\r\n\t}\r\n}\r\n\r\n#tab_container_9146 .wpsm_nav-tabs > li {\r\n    \t\r\n}\r\n#tab_container_9146 .wpsm_nav{\r\n\t}\r\n\r\n\r\n@media (max-width: 768px) {\r\n\t#tab_container_9146 .wpsm_nav-tabs > li {\r\n\t\t\t\t\r\n\t}\r\n\t#tab_container_9146 .wpsm_nav{\r\n\t\t\t}\r\n}\r\n\r\n\r\n\t.wpsm_nav-tabs li:before{\r\n\t\tdisplay:none !important;\r\n\t}\r\n\r\n\t@media (max-width: 768px) {\r\n\t\t\t\t\r\n\t\t\t\t.wpsm_nav-tabs{\r\n\t\t\tmargin-left:0px !important;\r\n\t\t\tmargin-right:0px !important; \r\n\t\t\t\r\n\t\t}\r\n\t\t\t\t#tab_container_9146 .wpsm_nav-tabs > li{\r\n\t\t\tfloat:none !important;\r\n\t\t}\r\n\t\t\t\r\n\t}\r\n\t\t\t\t<\/style>\r\n\t\t\t\t<div id=\"tab_container_9146\" >\r\n\t \r\n\t\t\t\t\t<ul class=\"wpsm_nav wpsm_nav-tabs\" role=\"tablist\" id=\"myTab_9146\">\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<li role=\"presentation\"  class=\"active\"  >\r\n\t\t\t\t\t\t\t\t<a href=\"#tabs_desc_9146_1\" aria-controls=\"tabs_desc_9146_1\" role=\"tab\" data-toggle=\"tab\">\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"fa fa-info-circle\"><\/i> \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t<span>R\u00c9SERVATION<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<li role=\"presentation\"  >\r\n\t\t\t\t\t\t\t\t<a href=\"#tabs_desc_9146_2\" aria-controls=\"tabs_desc_9146_2\" role=\"tab\" data-toggle=\"tab\">\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"fa fa-info-circle\"><\/i> \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t<span>CONFIRMATION<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<li role=\"presentation\"  >\r\n\t\t\t\t\t\t\t\t<a href=\"#tabs_desc_9146_3\" aria-controls=\"tabs_desc_9146_3\" role=\"tab\" data-toggle=\"tab\">\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"fa fa-info-circle\"><\/i> \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t<span>PAIEMENT<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<li role=\"presentation\"  >\r\n\t\t\t\t\t\t\t\t<a href=\"#tabs_desc_9146_4\" aria-controls=\"tabs_desc_9146_4\" role=\"tab\" data-toggle=\"tab\">\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"fa fa-info-circle\"><\/i> \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t<span>POLITIQUES D'ANNULATION<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t <\/ul>\r\n\r\n\t\t\t\t\t  <!-- Tab panes -->\r\n\t\t\t\t\t  <div class=\"tab-content\" id=\"tab-content_9146\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t <div role=\"tabpanel\" class=\"tab-pane  in active \" id=\"tabs_desc_9146_1\">\r\n\t\t\t\t\t\t\t\tApres le devis, les clients peuvent demander leur r\u00e9servation. Avant de vous confirmer nous devons v\u00e9rifier  et nous v\u00e9rifierons \u00e0 nouveau les places disponibles dans les services terrestres et les croisi\u00e8res aux Galapagos avant de vous envoyer la confirmation.\t\t\t\t\t\t <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t <div role=\"tabpanel\" class=\"tab-pane \" id=\"tabs_desc_9146_2\">\r\n\t\t\t\t\t\t\t\t<strong>Pour confirmer les services, il est n\u00e9cessaire d'envoyer:<\/strong><!--more-->\r\n<ul>\r\n \t<li>Nom et Pr\u00e9nom de passagers<\/li>\r\n \t<li>Date de naissance<\/li>\r\n \t<li>Num\u00e9ro de passeport et nationalit\u00e9 du passager<\/li>\r\n \t<li>Dates d'arriv\u00e9e et d\u00e9part<\/li>\r\n \t<li>Toute demande sp\u00e9ciale de nourriture<\/li>\r\n<\/ul>\t\t\t\t\t\t <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t <div role=\"tabpanel\" class=\"tab-pane \" id=\"tabs_desc_9146_3\">\r\n\t\t\t\t\t\t\t\t<ul>\r\n \t<li>Paiement de 20%: 7 jours apr\u00e8s la confirmation pour les croisi\u00e8res en \u00c9quateur et aux Galapagos (paiement de 30% \u00e0 50% pour certaines croisi\u00e8res, dans ce cas, Maritetour vous indiquera \u00e0 l'avance)<\/li>\r\n \t<li>Paiement de 50%: 7 jours apr\u00e8s la confirmation des programmes Island Hopping in Galapagos pour garantir les excursions navigables et les h\u00f4tels.<\/li>\r\n \t<li>Paiement 100%: 60 jours avant, en cas de services incluant les \u00eeles Galapagos<\/li>\r\n \t<li>Paiement 100%: 30 jours pour les services terrestres en Equateur<\/li>\r\n \t<li>Paiement 100%: 3 jours pour les options de derni\u00e8re minute \/ Last Minute.<\/li>\r\n<\/ul>\t\t\t\t\t\t <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t <div role=\"tabpanel\" class=\"tab-pane \" id=\"tabs_desc_9146_4\">\r\n\t\t\t\t\t\t\t\t<strong>P\u00e9riode avant le d\u00e9part dans laquelle vous devez nous notifier par \u00e9crit l\u2019annulation:<\/strong>\r\n\r\n<!--more-->\r\n\r\n<strong>Services Continentaux<\/strong>\r\n<ul>\r\n \t<li>20%: le d\u00e9p\u00f4t de confirmation n'est pas remboursable<\/li>\r\n \t<li>50%: entre 29 et 16 jours avant le d\u00e9but du programme<\/li>\r\n \t<li>100%: entre 15 jours et moins.<\/li>\r\n<\/ul>\r\n<!--more-->\r\n\r\n<strong>* Remarques pour les activit\u00e9s sur le continent:<\/strong>\r\n<ol>\r\n \t<li>-Les activit\u00e9s sont sujettes \u00e0 modification en raison de: disponibilit\u00e9, conditions m\u00e9t\u00e9orologiques ou forces majeures pouvant affecter la s\u00e9curit\u00e9 des passagers.<\/li>\r\n \t<li>-Pour toute activit\u00e9 physique demand\u00e9e pendant le circuit, il sera sous la responsabilit\u00e9 du passager.<\/li>\r\n<\/ol>\r\n<!--more-->\r\n\r\n<strong>Services aux Galapagos<\/strong>\r\n<ul>\r\n \t<li>100%: 60 jours ou moins.<\/li>\r\n<\/ul>\r\n<!--more-->\r\n\r\n<strong>* Remarques pour les activit\u00e9s aux Galapagos:<\/strong>\r\n<ol>\r\n \t<li>-Les excursions quotidiennes en bateau sont soumises aux disponibilit\u00e9s, aux conditions m\u00e9t\u00e9orologiques et aux autorisations du parc national des Galapagos.<\/li>\r\n \t<li>-Les itin\u00e9raires peuvent \u00eatre modifi\u00e9s sans avis pr\u00e9alable, en raison des conditions m\u00e9t\u00e9orologiques, des autorisations du Parc national des Galapagos, de probl\u00e8mes op\u00e9rationnels ou de la s\u00e9curit\u00e9 des passagers.<\/li>\r\n \t<li>-Pour toute activit\u00e9 physique demand\u00e9e pendant le circuit, il sera sous la responsabilit\u00e9 du passager.<\/li>\r\n<\/ol>\t\t\t\t\t\t <\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t <\/div>\r\n\t\t\t\t\t \r\n\t\t\t\t <\/div>\r\n <script>\r\n\t\tjQuery(function () {\r\n\t\t\tjQuery('#myTab_9146 a:first').tab('show')\r\n\t\t});\r\n\t\t\r\n\t\t\t\tjQuery(function(){\r\n\t\t\tvar b=\"fadeIn\";\r\n\t\t\tvar c;\r\n\t\t\tvar a;\r\n\t\t\td(jQuery(\"#myTab_9146 a\"),jQuery(\"#tab-content_9146\"));function d(e,f,g){\r\n\t\t\t\te.click(function(i){\r\n\t\t\t\t\ti.preventDefault();\r\n\t\t\t\t\tjQuery(this).tab(\"show\");\r\n\t\t\t\t\tvar h=jQuery(this).data(\"easein\");\r\n\t\t\t\t\tif(c){c.removeClass(a);}\r\n\t\t\t\t\tif(h){f.find(\"div.active\").addClass(\"animated \"+h);a=h;}\r\n\t\t\t\t\telse{if(g){f.find(\"div.active\").addClass(\"animated \"+g);a=g;}else{f.find(\"div.active\").addClass(\"animated \"+b);a=b;}}c=f.find(\"div.active\");\r\n\t\t\t\t});\r\n\t\t\t}\r\n\t\t});\r\n\t\t\t<\/script>\r\n\t\t\t\t\r\n\t\t\t<\/div><\/div><\/div><\/div><!--end smicon-box--><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-8894-1\"  class=\"panel-grid panel-has-style\" ><div class=\"thim-bg-overlay siteorigin-panels-stretch article__parallax panel-row-style panel-row-style-for-8894-1\" data-stretch-type=\"full\" ><div id=\"pgc-8894-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-8894-1-0-0\" class=\"so-panel widget widget_siteorigin-panels-builder panel-first-child panel-last-child\" data-index=\"1\" ><div id=\"pl-w5cb01bf409d8b\"  class=\"panel-layout\" ><div id=\"pg-w5cb01bf409d8b-0\"  class=\"panel-grid panel-has-style\" ><div class=\"panel-row-style panel-row-style-for-w5cb01bf409d8b-0\" ><div id=\"pgc-w5cb01bf409d8b-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w5cb01bf409d8b-0-0-0\" class=\"so-panel widget widget_counters-box panel-first-child panel-last-child\" data-index=\"0\" ><div class=\"thim-widget-counters-box thim-widget-counters-box-base\"><div class=\"counter-box \" ><div class=\"content-box-percentage\">\n<span class=\"display-percentage\" data-percentage=\"831\">831<\/span><span class=\"counter-box-content\">Clients<\/span><\/div><\/div><\/div><\/div><\/div><div id=\"pgc-w5cb01bf409d8b-0-1\"  class=\"panel-grid-cell\" ><div id=\"panel-w5cb01bf409d8b-0-1-0\" class=\"so-panel widget widget_counters-box panel-first-child panel-last-child\" data-index=\"1\" ><div class=\"thim-widget-counters-box thim-widget-counters-box-base\"><div class=\"counter-box \" ><div class=\"content-box-percentage\">\n<span class=\"display-percentage\" data-percentage=\"367\">367<\/span><span class=\"counter-box-content\">Tours<\/span><\/div><\/div><\/div><\/div><\/div><div id=\"pgc-w5cb01bf409d8b-0-2\"  class=\"panel-grid-cell\" ><div id=\"panel-w5cb01bf409d8b-0-2-0\" class=\"so-panel widget widget_counters-box panel-first-child panel-last-child\" data-index=\"2\" ><div class=\"thim-widget-counters-box thim-widget-counters-box-base\"><div class=\"counter-box \" ><div class=\"content-box-percentage\">\n<span class=\"display-percentage\" data-percentage=\"214\">214<\/span><span class=\"counter-box-content\">Galapagos<\/span><\/div><\/div><\/div><\/div><\/div><div id=\"pgc-w5cb01bf409d8b-0-3\"  class=\"panel-grid-cell\" ><div id=\"panel-w5cb01bf409d8b-0-3-0\" class=\"so-panel widget widget_counters-box panel-first-child panel-last-child\" data-index=\"3\" ><div class=\"thim-widget-counters-box thim-widget-counters-box-base\"><div class=\"counter-box \" ><div class=\"content-box-percentage\">\n<span class=\"display-percentage\" data-percentage=\"153\">153<\/span><span class=\"counter-box-content\">Ecuador<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/galapagosandecuador.com\/fr\/wp-json\/wp\/v2\/pages\/8894"}],"collection":[{"href":"https:\/\/galapagosandecuador.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/galapagosandecuador.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/galapagosandecuador.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/galapagosandecuador.com\/fr\/wp-json\/wp\/v2\/comments?post=8894"}],"version-history":[{"count":15,"href":"https:\/\/galapagosandecuador.com\/fr\/wp-json\/wp\/v2\/pages\/8894\/revisions"}],"predecessor-version":[{"id":9821,"href":"https:\/\/galapagosandecuador.com\/fr\/wp-json\/wp\/v2\/pages\/8894\/revisions\/9821"}],"wp:attachment":[{"href":"https:\/\/galapagosandecuador.com\/fr\/wp-json\/wp\/v2\/media?parent=8894"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}